Frequently Asked Questions

CNY Promotions

Do I still enjoy PAssion TapForMore Points on top of the CNY promotions?
Yes! Earn PAssion TapForMore Points for every dollar spent, regardless of whether they are on promotion or not!
Where can I get a copy of the CNY catalogue?
You can download them here, get a copy from our stores, or get them as a supplement inside TODAY's Papers!

Tune in & Win Prizes (Radio Game Show Contest)

How do I participate in the Radio Game Show Contest?
Tune in to YES 933, LOVE 972 or CAPITAL 958 from 26 Dec to 27 Jan, Mondays to Fridays. There are 3 time belts when the games are played: 6am -10am, 10am – 2pm, 4pm – 8pm. When the DJs cue, call in to participate!
I am a winner! How do I claim my prize?
Collection Period: 16 Jan - 3 Feb 2017, Mondays to Fridays (excluding CNY eve on 27 Jan & Public Holidays) Collection Timing: 9am - 12pm and 2pm - 5pm Venue: Giant's HQ office located at 21 Tampines North Drive 2 S528765, level 3 reception Documents required: Original NRIC for verification
I have called in but was not lucky enough to get through! What can I do?
If at first you don't succeed, try and try again! Alternatively, you can also stand a chance to win attractive prizes in our in-store games happening across January!

General Queries

Are there extended shopping hours for my CNY shopping?
Yes! Please check here for the full list of opening hours.

Make a Donation

Can I donate items which I did not purchase at Giant?
Yes but do refer here for the recommended items that our donation partner is accepting.