FAQ

What are the different types of Giant Stores?

Giant offers 4 different store formats:

  • Giant Express
  • Giant Supermarket
  • Giant Hypermarket
  • Giant Online

Click here for the locations of all our Giant stores.

Which Giant stores should I visit to redeem my Dairy Farm Gift Vouchers / discounts / PAssion card TapForMore points?

You can redeem Dairy Farm Gift Vouchers / discounts / PAssion card TapForMore points at all Giant stores.

Can I still enjoy ANZ rebates?

Yes, you can still enjoy ANZ rebates at all Giant stores.

Does Giant offer home deliveries?

All our Giant Hypermarkets offer home delivery services, subject to terms and conditions. Click here to find out more.

Can I return a product bought at a Giant store?

Yes, please present the purchase receipt and return the product to the Giant store where you made the purchase, as our merchandise varies from store to store.

If I have any questions or feedback, who do I contact and how?

We value all customer feedback and are happy to answer any questions. Click here to see the various ways you can contact us.

Will there be any changes in the operating hours of re-branded Giant stores?

Click here to view the operating hours of all Giant stores.

How do I apply for PAssion card/UOB Delight card?

You may sign up at here for UOB Delight card and sign up here for PAssion card.

For Request on filming/photography/visits/ research/collaborations

Please email our customer service at service@giantsingapore.com.sg

What other Vouchers are accepted at Giant Stores?
1. Sodexo Vouchers are accepted at all Giant stores.

Sodexo Voucher

Terms & Conditions:

  1. This voucher is honored at all Giant stores, Cold Storage, Jasons, Market Place, Guardian.
  2. Stated value is in Singapore dollars for use in Singapore only.
  3. This voucher is not exchangeable for cash or refunded in part of cash. Any unutilized amount shall be forfeited.
  4. This voucher is deemed void and null if found tampered, defaced, torn, damaged or if there is any writing or stamp in the area “For Merchant’s Use Only”.
  5. This voucher is good for use for one transaction only and not re-useable once it is invalidated by participating merchant.
  6. SBR Services Asia Pte Ltd shall not be responsible for any claims, demands, losses, costs, expenses or liability of any kind whatsoever suffered, arising from or in connection with any unauthorized use of this voucher.
  7. SBR Services Asia Pte Ltd shall not be liable for the goods and services purchased with this voucher.
  8. SBR Services Asia Pte Ltd reserves the rights to vary the terms and conditions of this voucher at any time without prior notice.
  9. This voucher is valid up to the date stated on the front of this voucher as “Valid Thru” date. Beyond this date, the voucher can be exchanged at our customer service department for a new voucher of the same value. Fees may apply.



2. UNIQGIFT Vouchers are accepted at all Giant stores.
uniqgift
Terms & Conditions:

  1. The voucher is issued by Option Gift Pte Ltd.
  2. This voucher is valid for 12 months from the date of issue.
  3. This voucher is denominated in Singapore Dollars.
  4. This voucher cannot be exchanged for cash.
  5. This voucher is not valid for use with any promotion or discount.
  6. This voucher must be fully utilised in a single transaction and any unconsumed value will be forfeited and is not refundable.
  7. This voucher cannot be replaced if lost, and damaged or defaced vouchers are considered void and cannot be replaced. The validity of expired vouchers cannot be extended.
  8. Option Gift Pte Ltd reserves the right to vary these terms and conditions at any time without prior notice and at its sole discretion.
  9. Option Gift Pte Ltd shall not be responsible for any claim, demand, loss, damage, expense or liability of any kind whatsoever, arising from or in connection with unauthorised use of this voucher.
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